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At Unity Systems, we strive to provide high-quality products and excellent service. If you are not fully satisfied with your purchase, you may return it under the following conditions
At Unity Systems, we strive to provide high-quality products and excellent service. If you are not fully satisfied with your purchase, you may return it under the following conditions

Eligibility for Returns

Returns must be initiated within 7 days of purchase.
The product must be unused, in its original packaging, and with all accessories/manuals included.
Items that are damaged due to misuse, accidents, or unauthorized modifications are not eligible for return.

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Non-Returnable Items

Software,Toner Cartridge are non-returnable
Customized or special-order items

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Items with missing serial numbers or lables in the box.

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Return Process

Contact our customer service team at (077 322 7777/ send email to (accounts@unitysystems.lk)to initiate a return.
Provide proof of purchase (invoice/receipt).

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We will guide you on the return delivery process. Return delivery costs may apply

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Refund Policy

Once we receive and inspect the returned item, we will process your refund within 3 days
Refunds will be issued via the original payment method.
If the return is due to a defective or incorrect item, we will offer a replacement or full refund at no extra charge.

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We will answer any questions you may have about our online sales right here. from  Monday to Saturday @10:00AM to 6:00PM

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